Have you checked to ensure within the Event/ alarm linkage config that you have enabled Notify Surveillance centre?I tried using him-connect but when I do this the nvr doesn’t show up in the alarm notifications tab
Use hik connect apphas anyone had any success with adding a Hikvision nvr to iVMS-4500 through Hik-Connect then being able to receive intrusion alerts? I can get the nvr added and view and playback but can not get the nvr to show up in the alarm list.