Failed to acquire config DH-IPC-HDW4631EMP-0280B

Bardy

n3wb
Nov 10, 2025
2
3
Victoria
Hey guys first time poster here

Last night I updated my cameras found in this post here
I also changed setting on two of my cameras as the settings could produce a higher quality, One camera started up with the new setting but the other has bricked.

Whenever I try to load settings in encode it will say "Failed to acquire config"

Is there any work around this?

Thanks
 
Open the little compartment that houses the sd card and hold down the small button for 30 seconds to reset the camera to defaults