I'm struggling to get a Seagate Iron Wolf 4Tb HDD to work in a Dahua nvr.
Should I be able to get it to work or do I need to purchase a Skyhawk?
Should I be able to get it to work or do I need to purchase a Skyhawk?
Dahua nvr - HDD
- Thread starter PeterCollins
- Start date
alastairstevenson
Staff member
What are the symptoms?
Inability to be recognised?
Inability to format?
Inability to record?
Inability to play back?
At first, I stupidly didn't realise that I needed to format the HDD, so now trying to do so.
On the storage menu, using HDD Detact, It seems to be able to detect and tell me that I have 3726.02GB available and 1 error
On HDD manager it shows
When I select this drive and click on Format I get a message stating "Format failed.:sda"
I'm a newby at this and I'm concerned that I should have purchased a Sky Hawk rather than an Iron Wolf HDD
Very grateful for any assistance that you might be able to lend. Thanks
On the storage menu, using HDD Detact, It seems to be able to detect and tell me that I have 3726.02GB available and 1 error
On HDD manager it shows
| All | Device Name | Physical Position | Type | Health status | Free Space |
| 1 | sda | main board-1 | Read/Write | Warning | 0.00MB/0.00MB |
When I select this drive and click on Format I get a message stating "Format failed.:sda"
I'm a newby at this and I'm concerned that I should have purchased a Sky Hawk rather than an Iron Wolf HDD
Very grateful for any assistance that you might be able to lend. Thanks
alastairstevenson
Staff member
Both would be perfectly good choices and should work OK.
Does that NVR have the ability to show the SMART data for the HDD?
If so - copy the attribute data here so it can be checked for errors.
If not - maybe connect it to a PC or equivalent that has that ability.
I suspect you have a faulty drive.
Good to hear that the Iron Wolf should work as well as the Sky Hawk.
Below is a photo of the SMART data for this HDD.
I must admit I was wondering whether the drive might be faulty, but I thought that it would be more likely that I hadn't set things up correctly. Always best to blame yourself before turning to others ;-)
Thanks for all your help, Peter
Below is a photo of the SMART data for this HDD.
I must admit I was wondering whether the drive might be faulty, but I thought that it would be more likely that I hadn't set things up correctly. Always best to blame yourself before turning to others ;-)
Thanks for all your help, Peter
alastairstevenson
Staff member
alastairstevenson
Staff member
Or whatever methed you're using to show that scan result.
It does show and list an error, by the way.
It does show and list an error, by the way.
SouthernYankee
IPCT Contributor
the first block seems to be bad. trying accessing it on a PC and try a low level format it there. Look at the seagate website.
Ok thanks. Will I need to remove the HDD from the nvr and mount it into my desktop PC in order to do this please?
alastairstevenson
Staff member
You need to get to the attribute data.
You're screenshot shows that may be available via the NVR.
There is s tab with that label.
You're screenshot shows that may be available via the NVR.
There is s tab with that label.
alastairstevenson
Staff member
Low level formats are from pre-history while HDDs were dumb devices.
Modern HDDs have intelligent controllers that fully handle their operation, and record and report their status and errors via the SMART capability.
A check of the attribute values will show critical detail.
Modern HDDs have intelligent controllers that fully handle their operation, and record and report their status and errors via the SMART capability.
A check of the attribute values will show critical detail.
I've looked again, and the only place that I can see the word attribute mentioned is on the table shown in my screen photo. Sadly the row beneath is empty to it doesn't look like there is any attribute data...
To try to make it clearer the S.M.A.R.T tab shows
To try to make it clearer the S.M.A.R.T tab shows
| Port | main board-1 |
| Model | ST4000VN008 |
| No. | ZGY88CMC |
| Status | It is malfunction, cannot use |
..underneath this there is another table, which is, I think, where the attribute data that you are referring to would be located, but unfortunately, it is blank.
| Smart ID | Attribute | Threshold Value | Worst Value | Current Value | Status |
| Blank row... | |||||
| Blank row... | |||||
| Blank row... |
alastairstevenson
Staff member
That's certainly in the form of the attribute table.
But unpopulated.
Do you see any way to enable or activate it?
But either way - you have a faulty HDD.
I'd suggest you make contact with the supplier to organise a replacement.
They may require that you run a diagnostic program to provide detail of the problem.
But unpopulated.
Do you see any way to enable or activate it?
But either way - you have a faulty HDD.
I'd suggest you make contact with the supplier to organise a replacement.
They may require that you run a diagnostic program to provide detail of the problem.
Alastair,
I can't see a way to activate the attribute table as you suggest - it may just be that I'm not looking in the right place.
However, I think that the clue might be in the message next to where it says Status... "It is malfunction, cannot use"
I'm beginning to think that it's time to contact Seagate now.
Thanks to you and others for all your help and patience.
Peter
I can't see a way to activate the attribute table as you suggest - it may just be that I'm not looking in the right place.
However, I think that the clue might be in the message next to where it says Status... "It is malfunction, cannot use"
I'm beginning to think that it's time to contact Seagate now.
Thanks to you and others for all your help and patience.
Peter
SouthernYankee
IPCT Contributor