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  1. Marie5192

    Anyone use the store support option?

    I book an online appointment to speak with someone regarding a BI issue that I can't seem to fix. Has anyone had any issues? I scheduled the appointment. It's $60.00, didn't have to pay anything but no one ever called.....?
  2. Marie5192

    Dhaka Initial install on a NVR (not Dhaka NVR system)

    The short of the long of it. We purchased a home with cameras already installed using a NVR which was built buy a company whom is no longer in business. I am replacing one camera did some research and purchased the following: Dahua Technology 1A404XBNR 4MP Outdoor Mini PTZ Network...
  3. Marie5192

    Lost all Alerts After BI 5 Update

    Updated to BI 5 and since that we have lost all text alert notifications. Anyone else have the same issues? I have noticed that there is a new update everyday which makes me think it is a software issue. What is odd is the everything was working and now I have lost all notifications from all...
  4. Marie5192

    Looking to upgrade our system

    We purchase a home with BI installed so I have been working through issues when I have time.. I am looking to upgrade our system as we run a total of 11 cameras two of which are ptz’s and are running extremely slow. What is everyone’s thoughts on the following system from Best Buy? It is a...
  5. Marie5192

    What does this mean?

    So I had cleaned up some files. After I did so I now see this at the bottom of BI.. any suggestions as to what it is and what it mean? It is displayed in the red.. TIA
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